Late in July of 2018, ringless voicemail tech was delivered a potentially crippling decision out of the Western District of Michigan stating that, as far as the TCPA is concerned, ringless voicemail drops count as calls. And since they're counted as calls, they fall afoul of the TCPA's prohibition of pre-recorded messages.

It's a mess all the way around, and there will likely be other challenges to this technology in other districts.

We at insideARM are interested in getting a better sense of what the industry thinks about ringless voicemail drop tech. This brief survey will be part of a Benchmark Report published by The Compliance Professionals Forum. Thank you very much for taking some time to share your views.